Business failure because of poor customer service?
November 12, 2008 11:09 AM Subscribe
Documented business failure because of shoddy customer service?
posted by mjger to Work & Money (11 answers total) 3 users marked this as a favorite
I am looking for documented cases where a business failed because of their poor customer service. The bigger the company the better. I have searched Google without much luck. Any help is greatly appreciated.