Charged too much, how do I get my money back?
October 29, 2008 4:01 AM Subscribe
Charged too much for my supermarket sandwich, what should I do?
posted by altolinguistic to Shopping (17 answers total) 1 user marked this as a favorite
The other night I stopped at a late-night supermarket to get some shopping on the way home. I paid for my groceries using my debit card, then went to the sandwich kiosk behind the checkouts, as I was hungry.
I didn't have any cash so I paid for my sandwich (about £2.50) using my chip & PIN Visa debit card. It was late and I was hungry so I didn't pay too much attention to the details of the transaction.
Cut to today when I checked my online bank statement, I find two charges from that particular supermarket, one for about £23 (about right for my groceries) and one for £22.50 (which I presume was a mistake in the sandwich transaction).
What are my options? I think I might still have the receipt for the sandwich. I am blaming myself as I didn't pay attention to the amount before entering my PIN, but can I get the supermarket to remedy the error after the fact?
This is in the UK, if it weren't obvious from the way I write and the £ signs.