Ad-Aware is freezing on registry deep scan

September 19, 2004 7:40 PM

Ad-Aware. I use it. I love it. And it hath forsaken me. Now, every time I try to run it, it freezes on the the same CSLID key (that, inconveniently, I cannot copy or paste) when deep scanning the registry. Upon disabling the deep scan, it hangs on large files in the I386 directory. The forums at Lavasoft provided advice like, disable the deep scan, then try it again, which doesn't really help. Ideas? Google fu?
posted by xyzzy to Computers & Internet (6 answers total)

tried running spybot search and destroy to see what it picks up?
posted by Hackworth at 10:10 PM on September 19, 2004

tried running spybot search and destroy to see what it picks up?

I second that. There are some worms/viruses out there that will specifically look for ad aware and disable it or delete it entirely. Perhaps one of these has made its way into your system and another program--such as spybot--can disable the worm and allow you to reinstall ad aware.

If the issue is something else, I'm afraid I can't be of much service.
posted by The God Complex at 11:55 PM on September 19, 2004

Give:

chkdsk /F /V /R

A go. Then try again.
posted by ed\26h at 2:42 AM on September 20, 2004

I had a similar problem with it about a month ago, and I uninstalled it completely and reinstalled and haven't had the problem again. Worth a try if you haven't already done so.
posted by Orb at 11:50 AM on September 20, 2004

3rd for spybot. also, if you use chkdsk you only need /f. make sure you're in the recovery console also.
posted by bob sarabia at 11:54 AM on September 20, 2004

Does it do the same thing when booted into Safe Mode? (or is that the same thing as the recovery console. . .)
posted by Feisty at 11:15 PM on September 20, 2004