How to get camera to work on internet via WISP?

October 1, 2008 3:00 AM

My internet security cameras only work on the ISP I subscribe to and not on another ISP.

The router is port fowarded. I use to use Hughes and everything worked fine. I switch to an ISP that uses a roof antenna with modem built into the antenna. Sounds strange but they call this a WISP. When I try accessing my cameras (all have specific http address like http://xxx.viewnetcam.com:5000), on say Verizon DSL or any other ISP, the page won't display. If I try the same when I'm using the WISP I subscribe to, everything works fine. Bottom line SEEMS that any other ISP can't get through to my router to complete the connection to let me connect and view the cameras.

posted by bob749 to Computers & Internet (3 answers total)

Best answer: Well one thing I used to do when I set up internet security systems, was to DMZ the address of the camera. Most, if not all camera DVR systems run off of a linux server, so the standard virus issues typically don't apply. A lot of the software makes for difficult set ups with routers and ISPs and this was always a guaranteed work around for it.

I'm sure others will advise against this, but it always work well for my situations.
posted by wile e at 3:22 AM on October 1, 2008

Did you configure these cameras? It sounds like they were setup to only allow connection from your ISP's subnet. So if your WISP uses IP addresses in this range 70.12.x.x then it will not allow anything outside that range to connect.
posted by damn dirty ape at 6:47 AM on October 1, 2008

Response by poster: Thanks for your input...I'll try the above.
posted by bob749 at 3:33 PM on October 1, 2008