Comments on: Who has delighted you?

Question: Who has delighted you?

pjern — Sun, 31 Aug 2008 21:11:34 -0800

What online shopping experiences have left you absolutely delighted? As in "I laughed with delight when I opened the box?" I want to start building a list of *great* places to buy gifts for my friends/family, and I'm sure some of you know some great places. My inspiration for this question.

By: kimdog

kimdog — Sun, 31 Aug 2008 21:42:23 -0800

I have bought three pieces of artwork from Lynda Barry on e-Bay (There's nothing up now... she sells in cycles). All three pieces came in wrapping that was a work of art itself. This picture shows the packaging, including handwritten notes from her. And those monkeys on the far and upper right are original paintings (incorporating a stamp) on the inner envelopes that the pieces I ordered came in. The outside envelopes were hand addressed, and covered in kooky stamps. I lurve her so much. One note... is you are buying as gifts, make sure you let her know, she has a practice of personalizing everything. So one of the pieces I bought was for a friend, but the inner note, and painted envelope have my name on them (my friend graciously let me keep them).

By: OLechat

OLechat — Sun, 31 Aug 2008 21:52:38 -0800

Everything I've gotten from Etsy.com, from various sellers, has been absolutely perfect. There's a connection between the artist and the buyer, and it usually comes packed with care, with a penchant for aesthetically pleasing wrapping. Definitely my go-to place for gifts.

By: tremspeed

tremspeed — Sun, 31 Aug 2008 22:11:28 -0800

Zappos. Vast selection, good pricing, lightning fast shipping, no hassle returns.

Crutchfield. About as informative as you'd ever need pre-purchase.

Newegg. Stupendous pricing, great filter options for searches, awesome and helpful user reviews, and very fast shipping. I won't be offended if you don't buy your relatives computer parts, and wind up skipping that one.

This is probably as good a time to mention that my last couple experiences with Amazon have been ASS. 2 out of the last 3 shipments from them have arrived open (those self-sealing book things they use are not secure enough) and exposed to the elements.

By: tremspeed

tremspeed — Sun, 31 Aug 2008 22:12:58 -0800

Maybe I didn't really hit the mark with my non arts & crafts suggestions....

By: twiggy

twiggy — Sun, 31 Aug 2008 22:43:53 -0800

Depending on the tastes of your friends and family, I find ThinkGeek has a lot of cool gifts for interests ranging from the not-so-geeky to the very geeky.

While it's not so much a specialty kind of store, and I'm not even a big shoe fan, Endless.com is just a cool freakin' site... you mentioned the shopping experience itself -- I really like Endless's interface.

I've bought several gifts from ModCloth that have delighted friends...

Finally, while they require a little extra effort:

Zazzle lets you custom make all sorts of cool stuff. The latest discovery I just found is shoes! Upload images and make your own shoes.. crazy...

Ponoko is another amazing make-your-own-item kind of site -- that lets you do laser-cut 3d products from a variety of different materials... super cool!

By: chicainthecity

chicainthecity — Sun, 31 Aug 2008 23:15:31 -0800

Seconding Newegg (in case your friends and family enjoy receiving computer-related goods as gifts). I once ordered a jump drive from their website, and it arrived THE NEXT DAY.

By: taubman

taubman — Mon, 01 Sep 2008 02:01:16 -0800

Proflowers. Never fails to amaze me when I pull their flowers out of a box just after the UPS guy shows up. Always impresses my mother too.

By: slightlybewildered

slightlybewildered — Mon, 01 Sep 2008 02:22:30 -0800

If you were in New Zealand, I would suggest Jumping Tangents, because not only do they sell a range of beautiful gifts, but they do a gorgeous job of wrapping them up, which makes opening the parcel an experience in itself.

By: mippy

mippy — Mon, 01 Sep 2008 04:17:32 -0800

I find smaller companies give the best service. Two I've really liked are Fred Aldous and Demijohn, though I realise neither are much use to you if outside the UK. The former responded to a site question I sent to them by telling me one of their staff knows how to do the craft I wanted to learn, and if I wanted to know more I could just phone up and get talked through it. They obviously love what they do and shopping with places like that is always a nice experience.

I'd also second Etsy.

By: ceri richard

ceri richard — Mon, 01 Sep 2008 08:16:53 -0800

I bought a piece of artwork from Amy Ruppel and it was a delight from start to finish. You need to keep an eye on her website for the next sale, there's usually one every 2 months or so.

Payment was simple, we had a short but very friendly and helpful email exchange and the picture when it arrived was perfect.

By: gemmy

gemmy — Mon, 01 Sep 2008 09:20:17 -0800

I ordered an unfortunate (alien) animal from Cat Grey at morbidtendencies.com as a gift, and my friend still talks about the cool wrapping. It came in a tie-died scap of cloth, wrapped in leaves and weird string. It was awesome.

By: mewithoutyou

mewithoutyou — Mon, 01 Sep 2008 09:54:08 -0800

Anthropologie has lovely packaging - white boxes and beautiful tissue. Perpetual Kid always includes extra little toys and stuff.

Also, I find that many sellers on Etsy are really creative with packaging - in fact, I think that the more independent/small a business is, the better your chances of receiving a really great package. I've love the packages that I receive from Darling Shoppe, Pink Loves Brown and Made by Girl, for instance.

By: mewithoutyou

mewithoutyou — Mon, 01 Sep 2008 09:55:29 -0800

I've love

Sigh. I love.

By: 26.2

26.2 — Mon, 01 Sep 2008 10:59:58 -0800

I love the packaging (wrapped in tissue and ribbon) and address label ("To the fantastic:") from One More Mile Running.

However, their opinion of how big a size large measures is vastly smaller than mine. The item I ordered was friggin' tiny for a size large. At least returns were professional and prompt.

By: smoakes

smoakes — Mon, 01 Sep 2008 14:02:49 -0800

I've had wonderful experiences buying things from Novica.
I first found them when searching for a hand-made chess set for my father; the set I bought was incredibly beautiful, came lovingly wrapped and with a card from the people who made it. I've bought several gifts since then and everyone has loved them.

By: fixedgear

fixedgear — Mon, 01 Sep 2008 17:50:38 -0800

ibex

By: whir

whir — Mon, 01 Sep 2008 17:51:38 -0800

I bought a T-Shirt and a CD from the band The Octopus Project and they included a bunch of weird little knickknacks, like a glow-in-the-dark spider ring, and a bunch of candy. They have more types of merch available than usual for a band, but I'm not certain their selections would appeal to anyone who wasn't into their music (which I really enjoy, personally).

By: altcountryman

altcountryman — Mon, 01 Sep 2008 19:28:56 -0800

Levenger. Most of their biz is internet/catalog mail order, but I've been to their Chicago store inside Macys and it's great. Many of their products come in lovely boxes that make you feel good for having given them.

Maybe not quite laughing with delight stuff, since it's essentially high end office supplies, but the things I've bought from them are pretty delightful. And very clever & nonboring.

By: mrhaydel

mrhaydel — Mon, 01 Sep 2008 21:00:38 -0800

Threadless.

Aside from the overall kitschy and just-plain-fun atmosphere of their site, the packages they ship their shirts in are funny as well.

They're your normal plasticy envelope type deals, but, they've got the Threadless logo and such on them, in addition to having a saying to the effect of "The person that ordered this is awesome!" or "There's something awesome inside this package!".

I heart Threadless, and the experience with them both online and unwrapping.

By: yeara

yeara — Mon, 01 Sep 2008 23:43:09 -0800

A book from Blurb..
It's not an instant gift - it takes three to four hours to make a basic album without a lot of text, but my mom was moved enough to cry in delight for an hour on the phone when she got the album I made her.

By: JonBFSU

JonBFSU — Wed, 03 Sep 2008 11:54:10 -0800

I had a good shopping experience with Design A Mosaic. The recipients were very happy with the photo mosaics and it only took about 20 minutes to upload my photos and place the order. The customer service was also helpful when I had some special requests for one of the photo mosaics. Similar to what Yeara mentioned about Blurb, I think a gift that uses photos of yourselves is particularly sentimental.

By: 1f2frfbf

1f2frfbf — Thu, 04 Sep 2008 11:45:32 -0800

Context Clothing has very clean and modern looking packaging, quite Euro-stylish as befits the clothing they sell.

Busy Beaver Buttons, have really cool custom envelopes and the care instructions that come with the buttons are a done in a Little Golden Books style which can be seen on the webpage.

The McSweeney's Quarterly Concern is flawlessly designed and laid out, especially the latest one which took my breath away, the mailing materials, however are pretty boring.

By: togdon

togdon — Thu, 04 Sep 2008 12:33:19 -0800

I was really impressed by Atomic Books when I got a gift for someone there a couple of years ago. An appropriately sized box, some stickers, a lower price and faster shipping than Amazon for the same item, and they included a DVD of random wacky videos that someone had burned and then hand labeled.

By: qvtqht

qvtqht — Sun, 14 Sep 2008 02:20:38 -0800

I have been delighted with every purchase I've made from Amazon in the last 9 years. Despite being a huge company with what I imagine are pretty small margins, things always go without a hitch on their end, and they go out of their way to resolve any issues caused by third parties (e.g. USPS losing my packages.)

This may not be the kind of personal, individually unique experience that you gave as an example, but after a few bad experiences with other merchants, I have grown to really appreciate this reliability.

By: andeluria

andeluria — Thu, 18 Sep 2008 01:07:03 -0800

I was pleased with the presentation of my tokidoki bag from Tobi- it was wrapped in tissue paper held with a nice sticker, and the invoice was folded in a neat little pouch.

If anyone you know is into mineral makeup, I've purchased from many places, but I've been consistently pleased with Aromaleigh since 2003- always nicely wrapped in tissue paper, a handwritten thanks on the invoice, and free samples.

As mentioned before, Etsy sellers are usually creative and thoughtful, one seller that I purchased from several times, and was like "Oooh!" every time I saw the package was mpatrizio. The envelopes had cute little personalized doodles, and one came wrapped in nice fabric tied with red & white string.

Lisa Snelling's Poppets are very cool little art pieces, and the ones I've received as gifts, or purchased for myself have come with decorative little boxes or organza bags, with handwritten thanks and a bookmark.

If you like dark humor, I recommend Demotivators calendars from Despair, Inc. They come in black mailers that have a large frownie :-( in white type. They sell Demotivators prints too, but the calendar is the pessimistic gift that keeps on giving.

Threadless can't be beat for selection and availability, but a couple of years age I got a t-shirt from People Like Us Collective that came awesomely packaged in a box (they appear to have upgraded to a reusable bag now) with postcards, stickers, candy and a toy.

I always get excited when I get a package from JetPens or Pencilthings, but that's just because I love nifty pens and pencils.